Can I connect P030A to a dual live wire group? How can I achieve 10KW?
AC500 can be connected to P030A to form a dual live wire, but the maximum output power of P030A will be limited to 7.2KW. If you want to achieve a maximum output power of 10KW, you need to connect it separately or to a distribution box. Low pressure areas only.
After setting up the dual live wires, can I use the standard AC charging cable to charge two AC500s?
No, you need to use a split-phase charging cable to charge two AC500s after assembling dual live wires. Purchase link.Low pressure areas only.
Is the dual live wire function only available on low voltage machines?
Yes, only the machines in low voltage areas have dual live wire function, only in low voltage areas.
Can different models be paired with dual live wires, such as AC500 and AC300?
No
Why should I build a dual firewire system? How to build it?
1. The dual live wires can achieve a maximum output power of 10kW, can carry 240V equipment, and a maximum capacity of 36864Wh, meeting greater load requirements and longer battery life.
2. Can be connected to the distribution box to form a dual live wire.
Watch the VideoAC500 | Split Phase System Build Up
How to install the AC500+ B300S system for home backup?
For details, please refer to "how to build a partial backup system with AC500+B300S'' PDF file.
How to use 12V/30A RV port to power the RV?
Use the Anderson port of the RV output cable to power the RV. RV cable purchase link.
Can I use a 24V cigarette lighter port to power a 12V device?
1. No, the 24V cigarette lighter port can only load 24V devices.
2. You can use the 12V RV port of AC500 to load 12V devices, or use the 12V cigarette lighter port of B300/B300S battery pack to load, but AC500 will not display the load power.
How long can AC500 power my home appliances?
Runtime = Capacity × DoD × η ÷ (load power+self-consumption power)
Note:
1. DoD refers to the Depth of Discharge, η is the local inverter efficiency. DoD=95%, η=90%.
2. The above data is for reference ONLY.
Can a multi-socket extender/power strip be connected to the AC of the machine to power more loads?
Yes, as long as the total load power does not exceed the maximum output power of the machine.
Can the L14-30 and L14-50 outlets on the AC500 output 240V?
No, the single AC500 can only output 120V, which is limited to low voltage areas.
Deep discharge function
When SOC is 0%, you can turn on DC for discharge.
Note: This function is only used in emergency situations, because this function allows the battery to be over-discharged, which will damage the battery life.
Self-heating function
The self-heating function in low temperature environment can realize the charging and discharging requirements in the use environment as low as -20℃, but the following conditions must be met:
1. The self-heating function can only be realized when AC500 and B300S are used together.
2. The self-heating function can only be activated when there is AC or PV input (input power＞400W).
Hercules Mode
AC500 can carry up to 6000W pure resistive load after turning on the Hercules mode, but two conditions must be met:
1. The load must be a pure resistive load;
2. It must be used off-grid.
ECO Mode
Power saving mode: when this function is turned on, if the AC or DC of the machine has no load or the load power is too small, the machine will automatically turn off the AC or DC after 4 hours to reduce the machine's self-consumption and save power.
Can the 32A output port on the high voltage AC500 output 32A?
The AC500's maximum AC output power is 5000W. When outputting 230V, it can only output about 21.7A at most. The 32A socket supports a maximum of 32A, but it does not mean that the machine will output 32A. However, ordinary 16A sockets cannot output more than 16A, so 32A output ports are needed.
Can the NEMA L14-50 outlet on the low voltage AC500 output 50A?
The AC500's maximum AC output power is 5000W. When the US standard output is 120V, the maximum output is only about 41.7A. When the Japanese standard output is 100V, it can only output 50A. The NEMA L14-50 socket supports a maximum of 50A, but it does not mean that the machine will definitely output 50A. However, ordinary 20A sockets and 30A sockets cannot output more than 30A, so the NEMA L14-50 output port is needed.
What is the maximum AC output power of AC500?
4,500W Max. with 1*B300S.
5,000W Max. with 2*B300S or more.
3,000W Max. with 1*B300.
5,000W Max. with 2*B300 or more.
Can AC500 charge lead-acid batteries and storage batteries?
1. If the lead-acid battery is equipped with an AC-DC adapter, the battery can be charged from the machine's AC output port.
2. If the battery is charged directly from the machine's DC output port, it is not supported.
Can I charge AC500 via 12V / 24V DC / DC charger / MPPT controller / solar controller?
Yes. However, the max charging power would be limited to 100W / 200W. And please setup the "DC input source" to "Others".
Can I use T200S to charge the B300S adapter input port?
No, the maximum output voltage of T200S is 25.2V, which cannot meet the adapter input voltage requirement of B300S. You have to use T500 to charge B300S.
Can I connect solar panels, car charging and AC charging at the same time?
Yes. AC500 features dual MPPT charge controllers, but please ensure the solar panels in each controller are consistent.
Does the machine support simultaneous charging and discharging?
Support simultaneous charging and discharging.
How long does it take to fully charge the AC500?
Charging time (estimated) = (Capacity/Charging power) + Trickle charging time.
Trickle charging time for Bluetti power station is typically 0.5~1 hours
Does the B300S have a power bank mode?
No
Can I connect the battery pack to PV or adapter to charge the whole system?
The battery pack can be connected to PV or adapter to charge the entire system, but AC500 will not display the charging power of the battery pack connected alone.
What is the maximum charging power of AC500?
AC maximum charging power:
1. 3,000W Max. with 1*B300
2. 5,000W Max. with 2*B300 or more
2. 4,500W Max. with 1*B300S
2. 5,000W Max. with 2*B300S
PV maximum charging power 3000W
AC+PV maximum charging power;
1. 3,000W max. with 1*B300
2. 6,000W max. with 2*B300
3. 8,000W max. with 3*B300 or more (and the two AC500 parallel ports are connected to the battery pack separately)
4. 4,500W max. with 1*B300S
5. 8,000W max. with 2*B300S or more (and the two AC500 parallel ports need to be connected to the battery packs respectively)
Note: When AC+PV input is used, PV input will be given priority
Can I connect different types of solar panels to the AC500?
AC500 has two MPPTs. The solar panels on the two channels can be of different types, but the solar panels connected to each channel must be of the same type.
Can I charge the machine with a wind turbine?
It is not recommended. Due to the unstable wind volume, the output voltage and frequency of the wind turbine will be unstable and cannot be stable within the input range of our machine. Directly charging our machine may be intermittent or even unable to charge.
Can I use rooftop solar panels to charge the AC500?
Yes, but please note that your solar roof must meet the following conditions:
1. Total VOC 12V~150V
2. With MC4 connector
3. Is there a micro inverter? The micro-inverter cannot directly charge the AC500. The AC500 can only be charged by the micro-inverter through the AC wall charger
Note: When the VOC exceeds 150V, the BLUETTl D300S can be used to step down the voltage to achieve solar charging.
Can I use a third-party solar panel to charge the AC500?
Yes, as long as the specifications of the solar panel on DC1/DC2 are within the following range:
1) Total VOC: 12V~150V
2) Total power: Maximum 1500W
3) With MC4 connector
Can solar input power exceed 3000 watts?
Solar input power can exceed 3000 watts, as long as the total PV VOC of each circuit does not exceed 150V.
Can the solar input current exceed 15A?
The solar input current can exceed 15A. Our machine will limit the current, but exceeding it is equivalent to waste. The current can exceed, but the voltage cannot exceed.
How to connect solar panels?
The best way to connect solar panels is to connect them in series, because the AC500 PV input has a wide voltage range of 12V~150V, and the maximum input current is only 15A. The series voltage increases, and the parallel current increases, so the series efficiency is higher. Be careful not to mix and connect different types of solar panels, otherwise it will affect the efficiency and damage the solar panels over time.
How many solar panels can be connected to the AC500?
1.AC500Pro support dual MPPT, each MPPT of AC500 accepts 1-6* PV120 / 1-5* PV200 / 1-3* PV350 / 1-3* PV420 solar panels.
What should I consider when charging my AC500 from a generator?
1. The output specifications, voltage and frequency of the generator need to be within the input range of our machine.
2. Does the maximum output power of the generator meet the maximum AC input power of our machine? If not, our machine can lower the maximum AC input current to reduce the maximum AC input power.
3. The output of the generator is a sine wave.
What is the difference between B300S and B300?
The main differences are as follows:
1) Maximum input and output current: B300S is 90A, while B300 is 60A.
2) Self-heating function: B300S has it, B300 does not.
3) PV input power: B300S is 500W, B300 is 200W.
What is the difference between AC500 and AC300 in meeting various needs?
The main differences are as follows:
1) Battery capacity: AC300 supports up to 4 B300s, with a capacity of 3072Wh~12288Wh, while AC500 supports up to 6 B300S, with a capacity of 3072Wh~18432Wh.
2) Maximum output power: AC300's AC output power is 3000W, with a surge power of 6000W; while AC500's AC output power is 5000W, with a surge power of 10000W.
3) Maximum charging power: AC300's AC charging power is 3000W, while AC500's AC charging power is 5000W; AC300's PV charging power is 2400W, while AC500's PV charging power is 3000W.
4) Other functions of AC500 that AC300 does not have: lower self-power consumption. Self-heating function, Hercules mode.
Can the machine be laid on its side to save space?
Not recommended, as long-term placement may cause the internal structure to loosen. It is recommended to place it upright.
How to maintain and store AC500?
1. When the SOC drops to 5%, charge the product immediately.
2. Before storing the product, charge it to 60% SOC to maintain optimal condition. In addition, power off the device and disconnect all electrical connections.
3. Store the product in a cool and dry place, away from flammable or combustible materials and gases.
4. The power station can be safely stored in a temperature range of -20°C to 45°C (-4°F to 113°F). However, if stored for more than one month, it is recommended to keep the ideal storage temperature around 30°C (86°F).
5. Fully cycle the product every 3 months to maintain the health of the battery.
Can I charge or discharge the AC500+B300S in sub-zero temperatures?
You can use the AC500+B300S to charge your devices in cold weather, but please avoid recharging it below freezing. The operating temperature for AC500+B300S is:
Charging: -20~40℃ / -4~104℉
Discharging: -20~40℃ / -4~104℉
Does AC500 support APP connection?
Support Bluetooth and WiFi connection APP.
What is the UPS mode switching time?
Within 20ms.
Can AC500 be purchased and used separately?
No, the AC500 does not have a battery inside and needs to be used with the B300S battery pack.
How to use the battery extension cable? For AC500 to B300S and AC500 to B300.
P150D is used to connect AC500+B300S, included in the B300S battery pack. P150D to P090D is used to connect AC500+B300, need to be purchased separately.
BLUETTI B300 | How to connect the B300/B300S to AC500
P150D to P090D | Expansion Cable Introduction
Can I use other brands of batteries?
No, AC500 is only compatible with B300 or B300S.
What functions does the AC500 display have?
What are the basic functions and standard accessories of AC500?
Why isn’t the AC500 displaying the charging power when the input source is charging the B300S?
When the input source is solely connected to the B300, the AC500 won't show the battery pack's input power.
Why can’t I set the input current?
You can't adjust the input current when the Silent Charing mode is enabled.
Why do devices work with the 20A AC and the TT-30R outlets but not with the L14-30R and NEMA 14-50R outlets?
Why does error code 012 occasionally appear when the unit is charging and discharging simultaneously in UPS mode?
Why is there a significant difference in State of Charge (SoC) and output power between two AC500 units when configured in split phase?
Why can’t the B300S power on?
Why can’t the battery expansion cable plug into the B300/B300S battery pack?
Tap the link below to check how to connect the B300/B300S to AC500.
Why won’t the AC500 turn on? Even though its power button doesn’t light up, pressing it activates the B300S instead.
Why can’t the AC500 power on?
How to check the system’s error code?
To check the error code, you have three options:
● Tap "Alarm" at the bottom left corner of the touchscreen.
● Tap "Data > Alarm History".
● Tap in the upper right corner of the app's operation status page.
Why does the unit shut down automatically?
Why can’t I turn on the AC and DC on the screen, only via the app? How to fix the screen when it’s upside-down or left-right inverted?
Why am I unable to connect the unit via WiFi, or why is the connection unstable?
Why can’t I switch the UPS modes and set presets?
Why are the MC4 connectors of the same polarity different on the solar charging cable and the solar panel?
MC4 connectors of the same polarity include both male and female connectors to ensure a proper connection.
Unit’s Error Code: 103
Unit’s Error Code: 004/015/098 App’s Error Code: A003/A007
Unit’s Error Code: 005/006/009/010/022/027/029
Unit’s Error Code: 024/061/062/063/064 App’s Error Code: A024
Unit’s Error Code: 051/052 App’s Error Code: A062/A063
Unit’s Error Code: 023/055/056 App’s Error Code: A001
Unit’s Error Code: 057/058/059/060 App’s Error Code: A081/A082/A083/A084
Unit’s Error Code: 054/099
Charge the unit promptly.
Unit’s Error Code: 065
Unit’s Error Code: 086-096 (DC output related issues)
Unit’s Error Code: 097
Unit’s Error Code: 107
Unit’s Error Code: 007/108
Why can’t I charge the unit from AC sources like wall outlets, generators, or inverters?
Why isn’t the unit able to draw power from the solar panels?
Why is the solar input power too low?
Why does the PV input power drop significantly when powering heavy loads and recover when the load is removed?
Why can’t I charge the unit using the car? Why is the charging unstable?
Why is the AC input power too low?
Why am I unable to charge the unit when connected to the D300S?
Why does the meter connected to the AC outlet show less power than the unit’s screen?
The units shows apparent power, including both active and reactive power, while the meter displays active power only.
Why isn’t the unit showing AC output power for the low-power appliance?
This is normal. Use a high-power appliance instead to confirm if the unit is operating normally.
Why can’t the unit charge the RV or EV?
Some RVs and EVs require the charging equipment to be grounded, but the AC300 is floating-grounded when off-grid.
What causes fast battery drainage? Why does the battery level significantly change during charging or use? Why are the battery SoC readings abnormal?
Why can’I switch the AC output voltage or frequency?
You cannot change the AC output voltage and frequency while the AC output is turned on.
Why isn’t the wireless charging pad working?
Why isn’t the split-phase system charging from the generator?
Unit’s Error Code: 024/064
Why is the power button flashing?
Why isn’t the unit generating AC output?
Why isn’t the unit generating DC output?
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